
Zepto has located itself under scrutiny after a Bengaluru-primarily based entrepreneur, Vinita Singh, claimed the app displayed differing charges for the identical product on Android and iPhone gadgets. Singh, founding father of Horse power, shared her issues in a LinkedIn publish, decided thru screenshots showing the alleged charge discrepancy.
the screenshots, a 500-600 gram % of capsicum modified into priced at Rs 21 on the Android model of the app, even as the equal product have come to be indexed at Rs 107 at the iPhone app. Singh confused Zepto, writing, “Zepto, is there any explanation for this? every screenshots had been taken on the same time this morning. but why this form of difference, Zepto?”
the trouble quickly went viral, with every different patron sharing the screenshots on X (previously Twitter) and bringing up, “same capsicum, identical issuer, identical area, and identical time. On Android, Rs 21. On iPhone, Rs 107.”
The publish sparked a heated speak , with many customers expressing their critiques on capability pricing strategies. Zepto, however, has but to reply to those allegations.
This is not the number one instance of suspected differential pricing during devices. earlier, a Delhi-primarily based absolutely in reality in reality entrepreneur raised troubles approximately Uber’s fare variations primarily based on tool type and battery degrees. Following a central authority inquiry, Ola and Uber denied claims of the usage of such metrics to set expenses.
As Zepto faces mounting questions, it remains to be seen whether or not or now not or now not or now not the agency will address the ones issues and make clean its pricing guideononline.